Everything an SME needs from an AI automation agency.
We build for you. We also use AI ourselves to work faster and see more. Start with one service, or let Know Your Domain, our 30-day AI audit, show you where AI pays back first.
See how we work with your industry
How AI helps each industry- Construction and buildingBuilders, contractors, roofers, groundworks and fit-out firms.
- Trades and home servicesPlumbers, electricians, heating engineers and locksmiths.
- PropertyEstate agents, lettings agents, property managers and landlords.
- Professional servicesAccountants, solicitors, consultants and recruiters.
- Security and facilitiesSIA Approved Contractors, guarding and door supervision firms, CCTV and alarm installers, cleaning and facilities management.
- Health, beauty and wellbeingClinics, dentists, salons, physios and gyms.
- Hospitality and leisureRestaurants, hotels, venues and events.
- Online retail and ecommerceShopify stores and direct-to-consumer brands.
- Manufacturing and distributionManufacturers, wholesalers and distributors.
Construction and building
Builders, contractors, roofers, groundworks and fit-out firms.
Quotes and estimates drafted faster, suppliers and subcontractors chased automatically and site paperwork written up for you.
AI for Construction
Trades and home services
Plumbers, electricians, heating engineers and locksmiths.
Every call answered while you are on a job, bookings and reminders sent automatically and a review requested after every job.
AI for Trades
Property
Estate agents, lettings agents, property managers and landlords.
Viewings booked, tenant questions answered and repair requests logged 24/7, with the right person told straight away.
AI for Property
Professional services
Accountants, solicitors, consultants and recruiters.
Enquiries qualified automatically, proposals drafted from templates, meeting notes turned into actions and client onboarding on autopilot.
AI for Professional Services
Security and facilities
SIA Approved Contractors, guarding and door supervision firms, CCTV and alarm installers, cleaning and facilities management.
Shift gaps filled faster, incident and patrol reports written up, SIA licence renewals tracked and tender responses drafted.
AI for Security and Facilities
Health, beauty and wellbeing
Clinics, dentists, salons, physios and gyms.
Appointments booked, no-show reminders sent and routine questions answered, with personal data handled safely.
AI for Health, Beauty and Wellbeing
Hospitality and leisure
Restaurants, hotels, venues and events.
Booking questions answered instantly, reviews responded to and social content created consistently.
AI for Hospitality
Online retail and ecommerce
Shopify stores and direct-to-consumer brands.
Product listings written at scale, customer questions answered 24/7, social posts planned for you, smarter Google Shopping and email campaigns that send themselves.
AI for Ecommerce
Manufacturing and distribution
Manufacturers, wholesalers and distributors.
Order processing, stock updates and supplier emails handled automatically, with weekly figures in one report.
AI for Manufacturing
00Know Your Domain
The best place to start. A 30-day AI audit that maps your processes, scores every task and gives you a costed roadmap.
For Every industry→
01AI customer service and chatbots
Answer customer questions instantly, capture leads out of hours and give staff a fast way to find answers.
Popular with Property · Health and beauty · Hospitality · Professional services→
0224-hour AI call answering
Every call picked up, day or night. Routine calls handled to the end, the rest passed to your team with a summary.
Popular with Trades · Property · Hospitality · Security→
03Admin and operations automation
Emails, data entry, quotes and handovers between systems, handled automatically with people in control.
Popular with Construction · Professional services · Manufacturing · Security→
04AI-powered websites
Websites built to win enquiries, with AI features built in and content ready for Google and AI search.
Popular with Trades · Construction · Professional services→
05AI marketing, social and paid ads
Social posts, Google Ads, Meta, SEO and visibility in tools like ChatGPT, managed with AI and 25 years of experience.
Popular with Trades · Hospitality · Health and beauty→
06AI for ecommerce
Product descriptions, SEO fields, Google Shopping data and imagery drafted by AI in your brand voice, approved by your team.
Popular with Online retail · Manufacturing→
07AI support retainer
Keep your AI tools working, safe and improving month after month, on a simple monthly plan.
Popular with Security · Manufacturing · Professional services→Your team is busy. Too much of it is admin.
Most SMEs we speak to are not short of ideas. They are short of time, because skilled people spend their days on work a machine could do.
The same customer questions get answered by hand, over and over, every day.
Enquiries arrive in the evening and at weekends, then go cold before anyone replies.
Staff copy data between your website, inbox, spreadsheets and accounts software.
You pay an agency or freelancers but cannot see clearly what is working.
Everyone talks about AI, yet nobody can tell you what it would do for your business.
Key knowledge lives in one person’s head. If they leave, it leaves with them.
More done, by the same team.
Forget the hype. AI for small business is simply software that can read, write, sort and reply the way a capable assistant would. It works around the clock and never gets bored of the routine.
- Hours back every week. Repetitive admin is handled automatically, so your people focus on customers and growth.
- Faster replies, more sales. Customers get accurate answers in seconds, day or night. Hot leads reach you straight away.
- Fewer mistakes. No more retyping figures from one system into another.
- Marketing that wastes less. AI spots where ad spend is leaking and what content will rank.
- Knowledge that stays. Your processes are written down and built into tools, not stuck in someone’s head.
| Task today | With AI |
|---|---|
| Answering the same questions by email and phone | Chatbot answers from your own information, 24/7 |
| Typing invoice details into the accounts system | Details read and logged automatically for checking |
| Writing product descriptions one by one | Drafted in your brand voice, approved by your team |
| Pulling weekly figures from four systems | One report, built and sent every Monday |
| Guessing which ads work | A clear view of what earns and what wastes |
From “where do we start?” to a clear, costed AI plan.
Our Know Your Domain method has helped businesses take control of their digital operations for years. We rebuilt it around AI, so the audit that once took 90 days now takes 30. When it is done, we can take you straight into AI implementation.
Discovery Phase
Ask us to call you back using our form. Our team then researches your website, ads, reviews and competitors with AI and follows up in person.
Deep Dive
Your team record short walkthroughs of how they work, or answer a guided questionnaire. AI turns these into clear process maps and lists every tool and data source you use.
MatchFlow
AI scores every task for time, cost and repeatability, then sorts it into three groups: automate fully, AI-assisted or keep human. People stay where judgement matters.
Split-Forensics
An AI-assisted audit of your ad accounts, website, SEO, AI search visibility, data, access control and software subscriptions.
Precise-Ops
We turn the findings into a prioritised AI roadmap: quick wins first, then bigger builds, each with a cost and an estimated payback.
Deployment Plan
We walk you through the findings and the roadmap, then agree which builds to start with. Building is a separate, fixed-price stage, so you only commit when the numbers stack up.
AI built for today’s ecommerce needs.
A major UK ecommerce retailer asked us to take hours of repetitive work off their ecommerce team. Here is what we built.
AI Product Studio
Turns a new product into a complete, search-ready listing: description, SEO fields, Google Shopping data and alt text, plus AI model photography and Amazon content. A person approves every change before it goes live.
AI SEO dashboard
Collects keyword and search data every night and feeds it straight into product copy, so every listing targets what customers actually search for.
AI-assisted email creatives
Builds every creative a campaign needs, around the products you choose or, using past email data, the best email for the time of year.
An AI agency that tells you the truth.
AI vendors want to sell you a tool. We want your business to run better, whether that needs a big build, a small fix or nothing at all.
Honest first
We only take on work where we are confident AI will pay its way. If it will not, we say so on the first call.
People stay in control
AI drafts and sorts. Your team approves anything that matters. No black boxes.
You own it
Your data, logins, processes and tools stay yours. No lock-in and no dependency on us.
Built on experience
25 years of running digital teams, campaigns and websites, now applied to AI.
Clear prices. No surprises.
Every cost is agreed before work begins. Monthly support runs on a 30-day rolling basis with no tie-ins.
Know Your Domain
30-day AI audit and readiness programme.
Typically from £950. The final price is set by the scale of the task and agreed before we start.
- Your processes mapped with AI
- Every task scored: automate, assist or keep human
- Audit of ads, website, data and software
- Costed AI roadmap with payback estimates
- A clear plan for what to build first
AI Builds
Chatbots, automations, websites, social and marketing.
Fixed quote before any work starts
- AI chatbots and assistants
- 24-hour AI call answering
- Admin and process automation
- AI-powered websites
- AI marketing and paid ads
- AI for ecommerce
AI Support
Keep your AI working and improving.
Rolling, 30 days notice, no tie-ins
- Monitoring and fixes for your AI tools
- Monthly improvements and new automations
- Staff questions answered
- Monthly report in plain English
- No tie-ins
Is my business too small for AI?
Usually not. If your team spends a few hours a week on repetitive admin, answering the same questions or copying data between systems, AI can almost certainly help. Ask us to call you back and we will tell you honestly either way.
How much does it cost?
Every price is fixed and agreed before work starts. The Know Your Domain 30-day AI audit is priced on the size of your business, AI support is a simple monthly plan and builds such as chatbots or automations are quoted individually.
Is our data safe?
Yes. We use business-grade AI services that do not train on your data, we give tools only the access they need and your logins stay with you. Read our AI use statement for the detail.
Will AI replace my staff?
That is not our aim. We take the repetitive work away so your people can spend more time on customers, quality and growth. Anything that needs judgement stays with a person.
Do you only work with Birmingham businesses?
We are based in Birmingham and love working with West Midlands businesses face to face, but we work with SMEs across the UK by video call.
Do you work with businesses in my industry?
Very likely. We work with SMEs from construction and trades to property, security, hospitality and manufacturing. See every sector we work with.
Find out where AI could save you time this month.
Ask us to call you back. We will tell you honestly whether AI can help your business and where to start.